The #1 AI Chatbot Platform for Malaysian SMEs

Stop losing leads to slow replies. Praxus works 24/7 servicing your customers while you relax.

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No BYOT, 200M Tokens included
Multi Models Balancing
English, Chinese, Malay Support

What is Praxus?

Praxus is an AI-powered chatbot platform built specifically for Malaysian SMEs โ€” it lets you create smart WhatsApp bots that remember every customer conversation, understand voice messages, photos, and documents, and integrate with your existing business tools to automate sales, bookings, and customer support 24/7.

Everything Your Business Needs

Set up your AI assistant in minutes. No coding required. Our platform handles all the complex stuff so you can focus on growing your business.

Handle Thousands of Chats

Your bot can talk to hundreds of customers at once, 24/7. Never miss a lead again.

Plan Chats/Month Status
Starter 500 Chats Active
Pro (You) Unlimited Live
Enterprise Custom Contact Us

Smart Responses

Our AI picks the best way to answer each question - fast for simple queries, detailed for complex ones.

Question Best Answer

Remembers Every Customer

Your bot remembers past conversations, preferences, and purchase history for personalized service.

Loading customer info...

Understands All Media Types

Your bot can read and understand voice memos, photos, and PDF files sent by customers.

Voice Memos
Photos
PDF Files

Works With Your Tools

Connect your online store, CRM, calendar, and more. Your bot can check stock, book appointments, and process orders automatically.

Shopify
WooCommerce
Calendar
Gmail
Airtable
Sheets

Start Faster with Local Templates

Pre-built flows optimized for Malaysian business needs.

Retail Sales Assistant

Automate product inquiries, check stock, and process orders via WhatsApp.

Use Template

Customer Support Pro

24/7 support agent trained on your PDFs. Handles refunds, tracking, and FAQ automatically.

Use Template

Internal Ops Helper

For HR and IT queries. "How do I claim medical?" or "Reset my password" answered instantly.

Use Template

Setup Your Bot in 5 Minutes

Get your AI assistant up and running in just a few simple steps.

Add Business Information

Enter your business name, description, and key details. This helps your bot understand your brand voice.

Choose Templates or Create Rules

Pick from pre-built templates for your industry or create custom bot rules tailored to your needs.

Add FAQs & Attachments

Upload your FAQs, product catalogs, PDFs, and other documents for your bot to reference.

Choose Tool Integrations

Connect your CRM, calendar, payment systems, and other tools to automate workflows.

Preview & Go Live

Test your bot in preview mode, make adjustments, and launch it to start serving customers 24/7.

Simple, Transparent Pricing

Start for free, scale as you grow.

Starter

Free 14-day trial

Try Praxus free for 2 weeks. No credit card required.

  • 1 Bot Agent
  • 10M Token Memory
  • Community Support
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MOST POPULAR

Pro

$49 /month

For growing businesses needing power.

  • Up to 50 Bot Agents
  • ~30,000 Messages / month
  • 5GB Storage
  • Priority Local Support
Supports:
Voice
Photos
PDF
Get Pro Access

Enterprise

Custom

Tailored solutions for large-scale operations.

  • Unlimited Bot Agents
  • 100,000 Messages / month
  • Dedicated Infrastructure
  • Priority Support
  • Unlimited Storage
  • Dedicated Account Manager
  • Dedicated Bot Setup Service
Contact Sales

Frequently Asked Questions

How do I connect to my business phone number?
We support Whatsapp through our Whatsapp provider Luluchat. You can setup API token link directly to your Luluchat channel.
Can I integrate this with my existing WhatsApp Business API?
Yes! Our Whatsapp provider Luluchat has WABA support.
Does the bot understand mixed English and Malay?
Absolutely. Our models are fine-tuned on regional datasets, so they handle "Manglish" and mixed Bahasa Melayu/English conversations natively without confusion.
What happens if I exceed my token limit?
We provide buffer time limit when you exceeds, you will receive a notification to purchase extra tokens. If you still go above the buffer period, your bot will be turned off.
Can I connect to Meta Messenger
We are working on providing messaging support for Meta Messenger and Instagram message. Stay tuned!

Ready to build the future?

Join the fastest growing AI platform in Malaysia today.